The most common complaint among
certified individuals is that the certification test was not completely
relevant to their job responsibilities.
Does the certified
individual really need to know the date your organization was founded to be
successful at her job?
Does recalling some obscure piece of trivia tucked in the back of an
operations manual really predict successful job performance?
Some certification tests seem to be more an exercise in recalling
superfluous trivia, rather than a valid assessment of skills that are truly
applied on the job.
Sadly, these tests fail to effectively perform the central tenet of a
certification credential - validating safe and effective job performance. |